Thank you so much for looking at my shop. I understand that most people who are searching for these items, are doing so in a time of need. I work very hard to assemble my urns with loving care, and get them packaged and shipped as quickly as possible. I am always available for questions, concerns, and custom orders.
I accept PayPal, all credit cards, personal & business checks, as well as money orders.
I ship within two business days of payment. I ship by USPS Only (USA & Worldwide). All shipments include delivery confirmation.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
I want to be sure you are happy with your purchase. Therefore I offer an unconditional 30 day refund policy, with the exception of custom engravings. Custom engraved items are NOT returnable.
If you are dissatisfied in any way with your non-engraved purchase, please feel free to return it for a full refund within 30 days of delivery.
Custom orders are always welcome. I always try my best to accommodate any special request whenever possible.